Meet Rachel
Your AI Receptionist
Try her live: +1 (607) 303-6540“I’ll answer calls while you hide in the back pretending to be busy.”
Rachel
AI Receptionist
00:04Does it sound familiar?
“People leave voicemails... but we never have time to call back”
“We wish we had someone just to handle the phone”
“We miss calls and lose business when we’re with a customer”
Meet Rachel.
She never lets a call go to voicemail.
Rachel is your AI receptionist. She answers every call in a warm, professional voice, around the clock. While you're on a job, up a ladder, or finally sitting down to dinner, she's picking up on the second ring: answering your customers' questions, booking appointments straight into your calendar, and passing the urgent ones to you. The calls you used to miss on nights and weekends, the ones that went to a competitor? She catches every single one. She never takes a day off, never puts anyone on hold, and sounds like the best front-desk hire you've ever made.
Every call answered, even nights and weekends
A missed call is a job that went to whoever picked up first. Rachel never lets that happen. She answers on the second ring, 24/7, in a warm and professional voice, so the calls that used to roll to voicemail at 9pm on a Sunday become booked work instead.
- Picks up every call, around the clock, nights and weekends included
- Greets callers in your business's name, in a natural human voice
- No more voicemails you never get around to returning
She books the job, right into your calendar
Rachel checks your real availability, offers the caller a time that works, and drops the appointment straight onto your Google or Outlook calendar. No double-bookings, no back-and-forth. You go from a ringing phone to a confirmed job without lifting a finger.
- Syncs with Google and Outlook calendars in real time
- Offers open slots and confirms the booking on the call
- Handles reschedules and never double-books you
Caller
Do you do emergency callouts on the weekend?
We do! Weekend emergencies are $150 plus parts, and I can have someone out within 2 hours. Want me to book it?
Answers your customers' questions and closes the sale
Hours, pricing, services, what areas you cover, whether you take weekend emergencies: Rachel knows it all and answers instantly, in whatever language the caller speaks. Instead of a cold voicemail, your customer gets the answer they needed and a booking on the spot.
- Learns your hours, pricing, services and service area
- Detects the caller's language and switches automatically
- Turns a simple question into a booked appointment
Urgent
“There's water coming through the ceiling. I need someone now.”
Transferring to Mike
Caller details texted to your phone
Sends the calls that matter straight to you
Some calls can't wait. When something's urgent, or the caller asks for you by name, Rachel transfers the call to your cell or office line and texts you the details first, so you pick up already knowing who it is and what they need. The rest, she handles herself.
- Transfers live calls to your cell or office line
- Texts you the caller's name, number and reason first
- Captures every lead, even the ones she handles solo
How Rachel works
Up and running in minutes. Rachel handles the phone so you can stay on the job, and stop losing work to the calls you can't pick up.
Give her a number
Rachel gets a dedicated US phone number, or forwards the line you already use. Tell her about your business: your hours, services, prices and service area. Setup takes minutes.
Rachel answers every call
Day or night, she greets each caller in a warm, professional voice, answers their questions, books the job, and sends the urgent ones straight to you. All in real time, 24/7.
You stay in the loop
Every call comes with a transcript and a short summary. Bookings land on your calendar, follow-ups go out by text, and nothing slips through the cracks. You see everything that happened while you were busy.
Rachel is the warmest
AI Receptionist
Rated Excellent on Trustpilot
4.8 / 5 · 900+ reviews
Valerie
Getting started was easy
Getting started was easy. Rachel not only answers my phone, she engages with callers. My mom called to test her and asked to leave a message: 'Tell her I'm so proud of her and I love her!' Rachel passed it on and transferred the call to me. That's just Rachel.
Chad Bouldin
Fantastic AI Service with Personal Touch!
Marblism's AI service is a game-changer. My absolute favorite is Rachel — she answers the phone fast and expertly sorts spam calls from the real, important ones. I've even trained her so that when a certain number calls, she says I'm expecting them and transfers straight to me. No more missed opportunities!
Vivian Riley
The AI Receptionist is the best one out of all
The AI Receptionist is the best one out of all. The training it already has makes it a true plug-and-play AI receptionist, and the setup has been very user-friendly. Rachel is ready to go from day one.
Mariola
Exceptional Customer Service by Marblism
I had Rachel up and running in another language within an hour of my 1:1 call — Mateo on the team was professional, efficient, and genuinely helpful. Thanks to Marblism I'm now saving a dozen hours every week, which makes a huge difference.
Preston Hawkins
Getting Things Done
My team has freed me up to focus on negotiations and let them handle the rest. I'm getting more activity on my social media, my blog is up and running, and I have Rachel answering my calls.
Mill Hill Therapy Hub
Amazing AI tools for business
I've used Marblism for a few weeks for my therapy room rental business and it's already saved me a huge amount of time. I love working with Eva, Sonny and Rachel — we're producing much more social content, our inbox is streamlined, and Rachel points callers in the right direction. Incredibly good value!
Tah Whitty
I absolutely LOVE Marblism!!!
I absolutely LOVE Marblism! The time Eva saves me organizing my 4 email accounts is a no-brainer on its own, and my stress has dropped. Rachel is sharp AF, Sonny cranks out on-brand socials in my style, and the blog writer is EPIC. WORTH EVERY CENT.
Susan
Thank you for the Staff!
Thank you for the staff! I couldn't have imagined how much I'd use this — from putting together a training program, to posting regularly on my socials, to flagging important emails. And when Rachel had a hiccup, the live team took care of it pronto.
Robin Austin
Greeting is the first contact for clients
Greeting is the first contact for clients, and my receptionist Rachel was great at working with me on how the business name sounds — I'm really pleased with the greeting. Sonny has been great too; my social media is getting interest from his posts.
John Chandra
Marblism feels like hiring a powerhouse crew that never sleeps
Marblism feels like hiring a powerhouse crew that never sleeps. They run my inbox, schedule posts, optimize SEO, chase leads, follow up on calls, and keep support humming without drama. Penny's content nails tone and intent. Less juggling, more growth.
Questions?
Will callers be able to tell they're talking to AI?
Rachel answers in a warm, natural, conversational voice and handles the back-and-forth of a real call in real time. Most callers simply feel like they reached a friendly, professional receptionist who actually picked up — which beats sending them to voicemail every time.
What happens if Rachel can't handle a call?
She hands it off. Rachel can transfer a live call straight to you or a team member — your cell or your office line — so anything that needs a human reaches one without the caller getting stuck.
Can Rachel book appointments into my calendar?
Yes. Rachel syncs with your Google or Outlook calendar to schedule appointments, send invites, and even handle reschedules — without double-booking or the usual back-and-forth.
Do I get a phone number, or does Rachel use my existing one?
When you sign up, Rachel is assigned her own phone number that she answers around the clock. She can also transfer calls to your existing cell or office line whenever a call needs you directly.
Which countries does Rachel support?
Rachel can get a local phone number in the US, Canada, the UK, Mexico, and Australia, and answers calls around the clock in any of them.
Can Rachel handle callers who don't speak English?
Yes. Rachel understands and responds in multiple languages, including Spanish and French. She detects the caller's language and switches automatically, so everyone feels heard.
Does Rachel work after hours, weekends, and on my day off?
Always. Rachel answers every call 24/7, so you stop losing business to missed calls when you're with a customer, off the clock, or simply trying to take a break.
How does Rachel get set up, and what does she cost?
Setup is quick — once you sign up she gets her number and starts answering, with guided onboarding to get her sounding right for your business. Rachel is included in every Marblism plan from $24/month on the yearly option, alongside the rest of your AI team, and you can cancel anytime.
